Non Clinical Module

Business Intelligence Reports

Business Intelligence reports can be generated instantaneously for all the activities of the hospital including health information of patients. Reports can be used to compare the activities across weeks, months or quarters. The Business Intelligence reports can be easily generated at the end of a day or any other defined time period to monitor the functioning of the organization. The Management Information System reports can be generated by any privileged person without the help of any other personnel. The Business Intelligence reports give very valuable information on all the activities of the hospital. Thorough documentation and follow up on every activity makes the functioning of the hospital very efficient and helps in decision-making.

    Key Features


  • Helps in ward management like allotment of rooms, room transfer, room holding, and room status maintenance (like vacant, cleaning, maintenance)
  • Improve bed management by making reservations, moving patients from room to room and discharging patients from a single view
  • All services from laboratory, pharmacy and operation theatre etc., are handled through this module from the nursing station.

    Benefits


    Doctors
  • The doctors have an uniform template for report generation
  • The consulting doctor can correlate the records, the images and the reports
  • The images will be available along with the patient records for referral anytime
    Patients
  • Patient need not pay for the film of the radiology investigation
  • Fixation of the investigation timings from the nursing station or from the counter
  • No need to make repeat visits to collect the results
    Hospital
  • Relieve the purchase department from buying films for the hospital
  • Cost savings in the form of space required for storage of films
    Hospital
  • Streamlines the operations of the OT

    Benefits


    ACCOUNTS
  • All valid transactions
  • Dept wise income
  • Income report on a particular date
  • Commission of an employee on particular period
    BILLING
  • Unsettled bills for a particular period
  • Level wise current outstanding income
  • Outstanding income for a day
  • Settled bills for a period
    INVESTIGATION
  • Lab collection for a day
  • Sample collection for a day
  • Bill wise sample collection for a day
  • Report of time taken for the tests for a period
    PHARMACY
  • Opening stock of pharmacy for a day
  • Closing stock of pharmacy for a day
  • Summary of orders for pharmacy for a period
  • Receipt details for a period
    TAX
  • Tax report for a period
    OP
  • Daily reports for a period
  • All monthly corporate OP head counter for a period
  • All weekly corporate OP head counter for a period
  • All yearly corporate OP head counter for a period

Admission, Discharge & Transfer Module

This module forms the core of the in-patient treatment and monitoring functions. It tracks the movement of the patient when the patient is admitted in a ward, shifted to another ward and discharged from the hospital.

    Key Features


  • Helps in ward management like allotment of rooms, room transfer, room holding, and room status maintenance (like vacant, cleaning, maintenance).
  • Improve bed management by making reservations, moving patients from room to room and discharging patients from a single view.
  • All services from laboratory, pharmacy and operation theatre etc., are handled through this module from the nursing station.

    Benefits


    Patients
  • The patients would be admitted only to rooms that are completely fit for occupation.
  • The patient can be located very easily even if he is shifted from the initial ward to another ward/ ICU.
  • There would not be any mix up of admissions (double admission in the same room).
    House-keeping Staff
  • Can easily locate a vacated ward/ room and make it ready for the next patient.
    Front Office Personnel
  • Can easily make reservations, hold a room and transfer patients from the same view.
    Doctors
  • Can easily identify the location of a patient during the rounds.

Front Office Suite

Front Office Suite facilitates patient registration, appointment scheduling, consultation and biometric identification. The system allows patients to request appointments with physicians and captures relevant demographic data. It helps staff in issuing patient ID cards and generates a unique patient medical record number for easy identification.

    Key Features


  • Multi-location registration
  • Built-in insurance and corporate management system
  • Barcode management system and smart card facility
  • Touch screen kiosk
  • SMS/e-mail reminders
  • Unique Queuing Systems – No waiting model
  • Integrated point of care billing

    Key Features


  • Increased compliance to appointments and lower incidence of no-shows
  • Hassle-free registration and appointments
  • Decreased waiting time for patients and hence, increased patient satisfaction

Insurance Management

The Insurance Management module handles all the activities that are related to the insurance provider. Multiple options are provided to accommodate all the types of insurance packages. The upper limit of each allowed procedure can be set. The pathway would be automatically blocked if the patient tries to avail a facility that is not covered in the insurance package. Multiple insurance schemes can be assigned for a single patient. Periodic population of the insurance packages can be done seamlessly.

    Key Features


  • Inclusion and exclusion of services within each scheme.
  • Copayments and deductibles can be set against each scheme and insurance provider.
  • Specify the limit for each service category/ service.
  • Insurance approvals.
  • Specify account head for corporate/insurance companies or its policies/ schemes/ service.
  • One patient visit can have billing based on multiple scheme.
  • Rejection Management.

    Benefits


  • Identification of patients who have genuine insurance coverage.
  • Quicker reimbursement of claims from the insurance companies.

Medical Billing System

A bill includes services, materials, pharmacy, consultation, laboratory and other additional and incidental charges. All cash and credit transactions with the patients are billed using this billing system module. Billing system brings out all the services billed into a common billing format, which has to be presented to the patient before he leaves the hospital. There is also facility for searching the patient’s folio including checking whether the bills are settled or pending. The medical billing system module saves the generated data of a patient for future reference and manages the canceling of confirmed bills.

    Key Features


  • Consolidated billing of procedures and other services can be done.
  • Generation of provisional bills.
  • Advance/deductibles collection.
  • Normal/corporate/insurance bill generation and settlement.

    Benefits


    Patients
  • Immediate generation and payment of bills
  • Reimbursement of cancelled bills quickly and correctly

    Hospital


    Patients
  • The discharge time of an in-patient decreases drastically thus making the bed available for the next patient.
  • Tracking of unsettled medical bills becomes easy and smooth.

Security and Authorization Management

This module also helps the administrator to keep track of each transaction and the authorized user. The administrator can view the list of various employees, their departments and categories using this module. He can then allot rights and privileges to an employee or set of employees in a category/department/group to use various modules in the HIS. Access to the system is highly restrictive and requires appropriate authentications by senior authorities to access key information.

    Key Features


  • Generates a complete folio of the Human Resources in the hospital
  • Helps the administrator to allocate user rights and privileges for various modules of the HIS through this module
  • Allocations can be done in groups like nursing staff, account staff etc
  • Helps the administrator to keep track of each transaction
  • Can monitor misuse or unauthorized intrusion if any by tracking login – logoff time, machine identity etc

    Benefits


    Patients
  • Patients are assured of the confidentiality of their records and their records are not accessible to intruders

Occurance Variance Reporting System

Occurance Variance Reporting system is a web-based application that facilitates hospital staffs to report incidents to the risk and quality management who can then assign it to the investigation department. RQM department can anaylze the risk after investigation is done and monitors the KPIs.

    Key Features


  • Incident Reporting and Management.
  • Investigation Assignment and Reports.
  • Risk Assessment and Analysis.
  • Escalation Process.
  • Key Performance Indicators (KPIs).
  • Web-based System.
  • User-friendly Interface.
  • Email Notifications System.
  • Advanced Search.
  • Administrator Control Panel.

    Benefits


  • Problem Identification – Root Cause Analysis.
  • Occurrence Details Documentation.
  • Responsibilities Definition.
  • Corrective Measures Implementation.
  • Quality Improvement.